What payment method can I use to make my purchase?
We offer the following payment methods: Visa, Visa Electron, Mastercard and PayPal.
Why has my card been declined?
Your card may have been declined for one of the following reasons:
- Your card may have expired. Check that your card is still valid.
- You may have reached your credit limit. Contact your bank to check that you have not exceeded your authorised purchase limit.
- You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.
Is it safe to use my credit card on the website?
We use “SSL” or “Secure Socket Layer” encryption technology to encode personal data that you send to us when placing an order through the website. Only 3D Secure transactions will be authorised for payments with Visa (“Verified by Visa”) and MasterCard (“MasterCard SecureCode”). After verifying that the card is supported, the system will contact the card-issuing bank to enable the buyer to authorise the purchase. Once the card and password have been verified by the bank, the payment will be charged to the card. Otherwise the order will be cancelled.